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Hyatt Hotels In Boston Outsource Housekeeping Staff For Much Lower-Paid Replacements—Governor Threatens Boycott

Hyatt Hotels in Boston have fired longstanding housekeeping employees and replaced them with outsourced and lower paid staff.

( Above–Boston is a great place to visit. But please do not stay at a Hyatt in Boston until they do right by the people who have worked hard for the company.)

From a September 18th post in the USA Today blog Hotel Check-In— 

It all started on Aug. 31 after the morning shift, when Hyatt Hotels’ corporate headquarters laid off the entire housekeeping staffs at the Hyatt Regency Boston, Hyatt Regency Cambridge and Hyatt Harborside Hotel, according to the Globe. Citing the tough economy, the existing housekeepers – some of whom at worked at the hotels for years – were fired. Hyatt then hired new workers from an out-of-state staffing firm, according to the story. And in a point now being disputed by Hyatt, the Globe also said that the housekeepers had to train their replacements after being told they would fill in for vacations…. Fast forward to this past Thursday. Several hundred hotel workers came out to rally against the firings in front of the Hyatt Regency Boston, chanting “Hyatt, shame on you,” according to the Globe..US Representative Michael Capuano and state Senator Anthony Galluccio called for a boycott of Hyatt, according to the Globe’s piece. “Maybe they should have just taken the chocolates off the pillows, I don’t know,’’ Capuano told the people assembled, according to the story. “If we let them do this, another hotel will do it, and then another business, and on and on.’’… The controversy kept snowballing today, with even the Harvard Business Review scolding Hyatt in its blog post headlined, “Lessons From Hyatt: Simple Ways to Damage Your Brand.”

Massachusetts Governor Deval Patrick has threatened a boycott of Hyatt Hotels  by state employees on official business. 

Hyatt provides jobs for people and most of us need jobs. But we can’t get by in a nation where loyalty and good work has no value. Hyatt should bring back the dismissed workers. If wage cuts must be made, then deal with the people who have had a hand in making Hyatt a successful hotel chain.

When will American business places realize that if they hope to make money, that there are going to have to be workers and consumers who have good paychecks and steady work?

When will American consumers realize that a focus on price at the expense of everything else will lead only to a downward spiral of wages and benefits?

September 25, 2009 Posted by | Uncategorized | , , , , , , , , , | 5 Comments